Privacy policy

1. Information We Collect

a. Personal Information You Provide

When you make a purchase, create an account, or contact us, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Payment information (processed securely by third-party payment providers)

  • Order details

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on our website

  • Cookies and similar tracking technologies

c. Information from Third Parties

We may receive information from:

  • Payment processors

  • Shipping carriers

  • Analytics providers


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate about order updates

  • Respond to customer service requests

  • Improve our website and customer experience

  • Send marketing communications (only with your consent)

  • Prevent fraud and ensure security

  • Comply with legal obligations


3. Sharing Your Information

We may share your information with:

  • Payment processors (to complete transactions)

  • Shipping carriers (to deliver your order)

  • Service providers (IT, analytics, email services)

  • Legal authorities (only when required by law)

We do not sell your personal information.


4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve website functionality

  • Enhance user experience

  • Analyze traffic and usage patterns

  • Remember your preferences

You may disable cookies in your browser settings, but this may affect website performance.


5. Data Retention

We retain your information only as long as necessary for:

  • Order fulfillment

  • Legal compliance

  • Business operations

You may request the deletion of your personal data at any time (unless legally required to retain it).


6. Protecting Your Information

We implement technical and administrative security measures to protect your data from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.


7. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal data

  • Correcting inaccurate information

  • Requesting deletion of your data

  • Opting out of marketing communications

  • Withdrawing consent

To exercise these rights, contact us at help@galaxysale.shop.


8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.


9. Children’s Privacy

We do not knowingly collect information from children under 13 years of age.
If you believe a child provided personal information, contact us immediately.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated “Last updated” date.


11. Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

📧 help@galaxysale.shop